8kbrt Privacy Policy — Your Data is Completely Safe With Us

8kbrt is one of Bangladesh's most trusted online gaming platforms, and our Privacy Policy is at the heart of that trust. When you open an account, play games, or make payments on 8kbrt, certain personal data enters our systems. You have every right to know how that information is handled.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it secure. We believe transparency is the foundation of lasting trust.

This policy applies to all 8kbrt digital services — including the main website, mobile app, live chat, and email support. Continued use of the platform constitutes your acceptance of this Privacy Policy.

8kbrt only collects information that is strictly necessary. Below is a breakdown of the types of data we collect:

Information provided at registration:

• Full name, date of birth, and gender.
• Mobile number and email address.
• Current address (including district and division).
• Preferred language and currency.

Information provided during KYC verification:

• Photo of national ID card or passport.
• Selfie photo (with ID card).
• Proof of address document (where applicable).

Automatically Collected Data:

• IP address and geographic location (down to city level).
• Device type, operating system, and browser information.
• Platform activity logs (login times, game history, betting history).
• Session duration and page visit data.

Every purpose for which your information is used is clearly set out below:

If you wish to opt out of marketing communications, simply contact support at any time and we will stop them immediately.

8kbrt never sells your information or shares it with third parties without cause. However, specific data may be shared in the limited circumstances outlined below:

• Payment Processor: Necessary payment information is shared with Mobile Pay, Nagad, or your bank to process transactions.
• KYC Partner: Documents are shared with an approved KYC service provider for identity verification purposes.
• Game Provider: Game session data (bets, wins, losses) is processed on the game developer's servers.
• Legal authorities: Information may be disclosed when required by a court order or government directive.
• Fraud prevention agencies: Limited data may be shared with recognised organisations for member protection purposes.

8kbrt uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled as they are essential for the platform to function.
• Functional Cookies: To remember your preferences such as language, odds format, and more.
• Analytical Cookies: To understand which sections of the website are used most. This data is kept in anonymized form.

You can delete or block cookies at any time through your browser settings. However, some features may be affected.

8kbrt does not retain data longer than necessary. Retention periods vary depending on the type and purpose of the data:

• Account information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction History: 7 years (in accordance with financial regulations).
• KYC documents: 5 years after account closure.
• Customer Service Records: 3 years.
• Marketing Consent Records: Until consent is withdrawn.
• Website Logs: 90 days.

8kbrt maintains multiple layers of security to protect your data:

• AES-256 Encryption: All sensitive data stored on our systems is kept in encrypted form.
• TLS 1.3: All communication between your browser and our servers runs over a secure connection.
• Two-Factor Authentication (2FA): An extra layer of verification to secure access to your account.
• Firewall & DDoS Protection: Industry-standard firewall to prevent unauthorized server access.
• Regular Security Audits: Third-party audit every three months.
• Staff Training: All staff handling data are trained and bound by confidentiality agreements.

Please note that no transmission over the internet can be guaranteed as completely secure. We strongly recommend changing your account password regularly and never sharing it with anyone.

8kbrt strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process personal data from minors.

If we are notified that a minor has created an account, we will immediately close that account and delete all associated data.

8kbrt primarily stores data on servers based in Bangladesh. However, some technology services or processing may take place on servers located abroad — such as those operated by game software providers.

For any such international transfers, we ensure that:

• Adequate data protection laws are in place in the destination country.
• Third parties are contractually obligated to comply with our privacy standards.
• All transferred data is sent in encrypted form.
• Only the minimum necessary data is ever transferred.

8kbrt may update this Privacy Policy as needed. For any significant changes, we will notify you in advance by email or via an in-platform notification.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

To submit any questions, complaints, or rights requests regarding this Privacy Policy, please contact us through the following:

• Email: support@8kbrt.biz
• Live Chat: Click the chat button at the bottom right of the platform for 24/7 support.
• Response Time: 7 business days for standard requests, 24 hours for urgent ones.

Our dedicated privacy team takes your request seriously and is committed to resolving it as quickly as possible.